ارزشیابی آموزش الکترونیکی با رویکرد بهینه کاوی 1مطالعه موردی: آموزش عالی ایران

The purpose of this study was the evaluation of e-learning in Iran higher education by using benchmarking approach. The population was all of students in four universities which presented e-learning. By multistage clustered sampling method, 702 students were selected. The research instrument was a researcher made questionnaire included e-learning (organization and management affair, technology, educational aspects, interface design, support services, evaluation and ethical and legal considerations). After calculating validity and reliability, the questionnaires were distributed among sample students and data was analyzed by ANOVA and Scheffe post hoc. Results showed: the university D with higher mean in all of seven dimensions had the best position among three other universities. Furthermore, the university B in five dimensions and the university C in two dimensions was the best. While benchmarking can be tested processes and models from other universities and implementing techniques and approaches used them more.